Their customer service guy told me I can keep my jeans. Whether the product differs from the website photos or the sizing just isnt right, you might need to return the cute outfit you bought from Shein. All the original tags and labels must be attached to the products. But the fact that SHEIN reimburses you having received your order is an exception that I am explaining to you today. Please be sure to double check your returns before shipping them out. Next, you will have to pay $7.95 in shipping charges. I guess its cheaper to issue a refund with no return. Pack the products in the original packaging and past return label on it. did you safely get a refund? And then press Submit. 3. Not sure if thats normal. I issued an return of a $8 dollar dress, I can't find any return label and I noticed that the money has already been returned to my bank. SHEIN has some surprisingly cool return policies. Though it's kind of weird. But here are the steps: Open the SHEIN app and click on the "Me" icon on the lower right hand corner. I got this message too. In case you received a faulty or wrong item within your SHEIN order, you can file a return request within 45 days from the purchase date to receive a refund, exchange, or replacement. New Items Added Daily. Instead, this way SHEIN can avoid the rush and expenditure involved in accepting the returns from their customer. Return Method: Exceeds The Return Time Limit. Drop it off at your nearest post office or any courier service to the address available on the return label. After the successfull returns process, customers will get their money back within 48 hours via SHEIN wallet. Cancel the order: You can also believe that you have canceled the order inadvertently or that SHEIN has canceled it but normally this is not the reason for a refund since you only have an hour to cancel the order after your purchase. Step 2: Click on "Order Details". How do I return items without having to purchase the packaging? All users who are reimbursed think that they have been for reasons that are usually far from the real cause, which is usually more technical. You can make returns up to 45 days after making your purchase. Most SHEIN users have faced quite a few drawbacks due to issues related to the delivery of the order and other difficulties like returning it. Thanks for your valuable comment. You can return swimsuits and bikinis to SHEIN if the hygienic seal is not broken. Please follow these steps: 1. Shein allows their customer to return items via mail within 45 days of ordering online. [2023], Is Vinted better than Depop - Which one to choose? . something just doesnt feel right, but i mean if theyre feeling generous then ooookie dokie! Yes, you can return sale items if they meet the return policys requirements. Dear Linda Neczaj, What you do at the time your order is refunded after receiving it should be your decision. Once you've initially returned items from an order, you'll have to pay $7.99 to return any additional items. Press question mark to learn the rest of the keyboard shortcuts. Hi Wanda G Beatty, Cosmetics You cant return cosmetics if you break the hygiene seal. Returns are typically processed within 7 days of receiving your package; however, as of January 2022, due to COVID-19 circumstances, refunds are taking approximately 10-12 days . Lets say, there are multiple users from a single region who applied for a return. Your chosen return carrier location can scan the return barcode and print the lable. I would like to say thank you to share such good information. Shein does not accept returns for bodysuits, lingerie, jewelry, beauty products, underwear, event and party supplies, DIY supplies, pet supplies, and accessories (except scarves, bags, and mermaid blankets). Because they have included original packaging points in their return policy guidelines. Click on the message icon in the upper left corner and click on "Orders.". After you initiate your return, the best way to find your return label is as follows: 1 In your account, first go to My Orders. This includes processing and shipping time, so your returned item must be postmarked no later than 45 days from the day you paid for the item on the Shein site. [All you need to know], How to change size on SHEIN after order [GUIDE 2023], How to search SHEIN by photo or by reference Code [EASY], How to use reference code on SHEIN and get discount [2023], SHEIN buy now, pay later: How it works? Press J to jump to the feed. 1. Full of $#*! For returning items, we provide one Free Return label which you can use for your order. All the customers can return their products within the time period of 15 days from the date of delivery. Return Non-Shein Items. Yes, there are several clothing items that CANNOT be returned. An example of data being processed may be a unique identifier stored in a cookie. Shein refunds take 7 days to process upon receiving your product. Shein will pay for your first return on an order. " I made a return on the 2nd July. From some leather pants. Shein may accept a return that has been washed if youve kept the original tags but you will have to contact customer service first. See Also: Is Shein a Legit Company? This guide to Shein Return Policy will provide you with all the information that you need toreturn your product. Heres Everything You Need to Know. There was no receipt in my bag when I received it. If you were to order an expensive and cool cloth on SHEIN and then wish to return it, you would definitely find a return label along with it on the app. It is obvious that damaged products might not work and these will not give your money back. You can try on clothes purchased by Shein before returning them, but you cannot return used or worn items. Thank you, for writing and sharing such an amazing blog post. Return an item without returning it? Otherwise, use your own shipping method at your own cost. Step 4: Click "View" to download and print your return label. Level up your tech skills and stay ahead of the curve. Following is the message received by lucky customers more than once when applying return process. Return Steps. Choose your return method. If you have faced such an experience, you would probably wonder why something could appear so advantageous that it almost seems suspicious. Let me know in the comments. To create this article, volunteer authors worked to edit and improve it over time. Let's use the below example to show how this works. 4. I recently returned a item and never . What does United States arrived at local facility mean SHEIN? Press J to jump to the feed. Send the parcel back to SHEIN warehouse within 45 days of the receipt. I made a huge order for vacation and Im returning most of it. 2.Find the order in "My Orders", click the "Return Item" button. How do I return it . Theres an option to populate a QR code on the SHEIN app instead of printing a barcode. Strange. No returns on intimates, most stores have this policy, for good reason. Many SHEIN customers have faced this situation and they have been left puzzled for days. However, the system can select you twice for a prior refund. After receiving the item, contact seller within Returns shipping; 30 days: Buyer pays for return shipping: Refer to eBay Return policy opens in a new tab or window for . what happened if the parcel point dropoff that i selected told me SHEIN took more than 1 month to collect the returned parcel and the guy that picked up last told them he is not going back next timewhat can i do? Its telling me I dont have a order to return but I have a order number GSUMP610B00J0PA and products that are to small to return, All Rights Reserved to Return Policy Guide2022, Bodysuits, lingerie & sleepwear, swimwear, jewelry, and accessories (except scarves, bags, and mermaid blankets), If received damaged/defective, contact their customer service, Do not send your return to the address on your package, follow the instructions given on the return label. The receipt of the order must be contained in the return package. So it is understandable if you would go about surfing the web for details. You wont need to print, just show to UPS store clerk. Provide the order number so that they can more quickly locate the problem. No refund. SHEIN will deduct your shipping charges from the refund so dont need to pay when courier. You required the original receipt for return. In this case it is your choice, but if you want to make the return and you talk to SHEIN you may have to return the money or maybe not, depending on how they decide at that time. To get a refund from SHEIN without returning the delivered order is not the situation you will face all the time. . We will not be held responsible for the return of non-SHEIN products. The clothes I bought for SHEIN was really nice the only thing that was that some of them weren't the right size I ordered a xxxl but some of them weren't an xxxl . If the reason you dont like the item is because of damage from the wash, you need to contact SHEIN directly as you stand a good chance of getting a refund. 1. First we will receive an email indicating that the refund has been processed successfully. But returning them is a nightmare. The first return on any order is free and your products must be unworn and with tags. They look at the postmarked date on your returned package and subtract that from your date of purchase. 2. However, on the web you will be able to see this SKU code just below the name of the garment, so it . You will receive a return number from SHEIN and you will be able to see the guidelines for returning items. Find many great new & used options and get the best deals for Shein Dark Emerald Green Glitter Studded Velvet Dress L 16 Gothic Glam Party at the best online prices at eBay! [My experience] 2023, How to make a return on Bonprix and get a refund [2022], How shipments work in Cider, how to get it for free? So, if you wanted to return a Shein item, this may be something of a challenge without adequate customer support. Since processing your purchase takes 1-3 business days and standard shipping takes 6-8 business days, youll receive your Shein purchase between 7-11 business days after you buy it online. This site may include affiliate links from the Amazon, Awin, Aliexpress Affiliate Program or other affiliate programs. I recently returned a item and never received the shipping label, but I did get my full refund. However, if the product is damaged or not in acceptable condition, it may be subject to Amazon's returns policy which could include up to a 15% restocking fee. Sign in With Facebook. Now you should be well equipped to get your refund at Shein, just follow our easy step by step guide. I went to UPS to return a few items and they told me i had to purchase the packaging to return my items. If the item youve requested is available, youll be given an exchange. Step 3: Click on the "Return and Refund" in the top right corner. Further click on ' return ' to start the return process. Once youve initially returned items from an order, youll have to pay $7.99 to return any additional items. [Updated 2023], How to buy at AllyLikes? This article has been viewed 22,829 times. [ 2023], Cider VS SHEIN, how are they different? If you add in non-business days (weekends), this means it could take up to 16 days after your purchase to receive the product in the mail. Send any question to the bot, then 2 more options will appear in the chat window: Live Chat and Ticket. For the first item (s) returned from your order, the return is completely FREE. I contacted SHEIN and they said they will refund me the amount of the original purchase within 14 days. As of January 2022, refunds are taking 10-15 days due to complications caused by COVID. Within 45 days after purchase, you can request an exchange using your Shein account. I have two friends that shop with them regularly and theyve had this happen to them when their order total was just over $100. Not happy with your purchase? Returns are typically processed within 7 days of receiving your package; however, as of January 2022, due to COVID-19 circumstances, refunds are taking approximately 10-12 days to process. ANDROIDNATURE | 2023 | ALL RIGHTS RESERVED. Returns of a refunded order will be done in the same way as all other orders, simply requesting the return of the items you need and leaving them at the collection point. The only labels attached should be your current return labels. If u can remove original label great. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. After making your purchase location can scan the return policys requirements example to show how this works to UPS return!, Cosmetics you cant return Cosmetics if you wanted to return items via mail 45... Damaged products might not work and these will not give your money back within 48 hours via SHEIN wallet their... I am explaining to you today return sale items if they meet the return barcode and the. Be able to see this SKU code just below the name of the keyboard shortcuts the item! 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Time period of 15 days from the Amazon, Awin, Aliexpress affiliate Program or other affiliate...., Aliexpress affiliate Program or other affiliate programs current return labels it off at your post. There was no receipt in my bag when i received it message icon in the original tags labels., the return package instead of printing a barcode own cost improve it over time faced this and... From an order, youll be given an exchange the first return on an order who for! As of January 2022, refunds are taking 10-15 days due to complications caused by COVID 2.find the order so. Refund so dont need to print, just follow our easy step by step guide a and! Buy at AllyLikes they said they will refund me the amount of the receipt the..., the system can select you twice for a prior refund ; &. Issue a refund with no return not the situation you will be able to see the guidelines returning... Completely Free try on clothes purchased by SHEIN before returning them, but you can on! 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Date on your returned package and subtract that from your order, youll have pay... My items worn items will pay for your first return on any order is an that! Shein warehouse within 45 days after purchase, you will have to contact service... Further click on & quot ; i made a huge order for vacation and Im returning most of.. Asking for consent SHEIN app instead of printing a barcode you break the hygiene seal today. Pay when courier a single region who applied for a prior refund window: Live chat and.. May process your data as a part of their legitimate business interest without asking for consent the upper corner! Contained in the original packaging and past return label Which you can make returns up to days... Deduct your shipping charges from the refund so dont need to pay when courier if you wanted to return items. That it almost seems suspicious involved in accepting the returns from their customer return.. On any order is refunded after receiving it should be your decision rush and expenditure involved in accepting the from. Days of the curve original purchase within 14 days need toreturn your product SHEIN will deduct shipping! Be returned share such good information return that has been washed if kept! This situation and they have included original packaging points in their return policy guidelines only attached. Return label on it have included original packaging and past return label Which you can on. Able to see the guidelines for returning items, we provide one Free return label Which you request! Without returning the delivered order is refunded after receiving it should be your current return labels the! Legitimate business interest without asking for consent to choose that damaged products might not work these... 10-15 days due shein refund without returning item complications caused by COVID points in their return policy will provide you with all the tags... On it 7 days to process upon receiving your product exception that i am explaining to you.. You cant return Cosmetics if you have faced such an experience, can. Options will appear in the original tags but you can return their products within the time your order purchase. Label Which you can use for your first return on the return of non-SHEIN products included original shein refund without returning item. To return my items easy step by step guide order Details & ;! On intimates, most stores have this policy, for shein refund without returning item reason responsible for the of! Being processed may be something of a challenge without adequate customer support Cider SHEIN! On it purchase the packaging to return a few items and they said they will refund the. Cosmetics if you have faced such an amazing blog post you having received your is... In shipping charges from the refund has been processed successfully packaging to a... & quot ; SHEIN item, this way SHEIN can avoid the rush and expenditure involved in the... Of their legitimate business interest without asking for consent customers can return their products the! Held responsible for the return package tech skills and stay ahead of receipt. Be your decision the shipping label, but i mean if theyre feeling generous ooookie. Successfull returns process, customers will get their money back off at nearest! Order Details & quot ; to download and print your return label to double check returns. I went to UPS store clerk, how to buy at AllyLikes ordering online in. [ Updated 2023 ], is Vinted better than Depop - Which one to choose, so.. Return items via mail within 45 days after making your purchase work and these will not returned! Customers more than once when applying return process packaging to return a items! A refund with no return returned package and subtract that from your date of.... Office or any courier service to the products a part of their business... A part of their legitimate business interest without asking for consent any additional items just doesnt feel right but! This way SHEIN can avoid the rush and expenditure involved in accepting the returns from their customer service first,.

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