California consumers may exercise their CCPA rights here. We use cookies to analyze & improve your experience, & to personalize content and ads. We have a 2012 SRX Cadillac. A class action lawsuit could help drivers get back the money they spent repairing and replacing their headlights. 10-08-42-001 series despite the numerous complaints related to 2016 Cadillac SRX owners issue with inoperative low beam headlamps." My son-in-law told me about your website today. Buy aftermarket. According to the 2016 Cadillac SRX class action lawsuit, the exterior housing unit seals allegedly wear out and allow moisture to damage the internal components. This should be a recall because they are defective. . November 18, 2021, 4:49 pm, I have been trying to get my headlights fix or replace because they are so fog up now l have a 2011 SRX Cadilac and Cadillac dealership wont do nothing, Gary Larkin I thought my eyes was getting bad Im force to ride to work with high beams on. November 18, 2021, 3:14 pm. Im in Florida and own two 2012 Srxs with headlights issue and drain hoses causing the trunk release to short out. information here is for reference only. I had emailed them last week and they said my claim was complete now and I'd be receiving the check on the next run from GM. How can I join this suit? This so not fair. Its ridiculous that GM doesnt just issue a recall and fix them. A dealership tells me I need to replace the whole assembly, typically costing $1500 each, I am in the same position and just got off the phone with Cadillac who told me to bad nothing they can do. I dont think anyone has received anything from the suit. There are kits you can buy at Wal-Mart and most auto supply stores, amount others, or many auto shops will do it for you. But besides that I really like the car Ive owned 2001 STS dark gray metallic tri-gray interior Bose system was second to none! I have been denied reimbursement for this expense. How does GM get away with this. I'm satisfied. The GM Cadilac SRX headlight defect class action lawsuit says that GM has attempted to fix the problem only by replacing allegedly defective components with more of the same defective components. The complaint alleges that the low-beam headlights on these vehicles may become damaged and offer diminished light output or undergo a catastrophic failure. If the dealer determines your headlights need replaced YOU will have to pay the dealer and then file a claim with the form included. ANGELA COX 2012 srx in Florida never received a letter and now deadline passed so mad atm!! LEDs are modern and the headlights bright. Would your car be worth as much to you if you could not safely use it before dawn, after dusk, or in bad weather? When submitting your claim, please include a copy of your proof of purchase (e.g. The deadline to submit your claim is fast approaching, so dont delay! Sunday 11:00am to midnight. Hey everyone so I bought my wife a 2014 luxury srx I noticed after first drive at night the lights were so dim so I bought the ultra visions H11s just a ever so slight brightness. The GM lawsuit. No more. I just purchased a 2010 Cadillac SRX and am experiencing the same problem. I owned a 2012 that had these issues and low light ambience causing difficulties driving at night. Cant use your vehicle after dark or in the rain!!! $500 later- (these bulbs replacements are something only a mechanic can do and expensive to replace because the mechanic has to take the whole front apart to get to). I dont ha e another 2100 lying around. Problem: low beam headlights on 2014 Cadillac Srx: with age, the low beam headlights become too dim to drive at night even though there is nothing wrong with the actual headlight bulb. We should have some rights. Ouropen list of investigations can be foundhere. You will receive a link to create a new password via email. How disappointing and irresponsible of the dealership to not accept any new claims on an existing issue. window.mc4wp.listeners.push({ I have the same problem. There was never a recall and they sent out limited notices to owners about the settlement agreement to pay for the replacement, which terminated shortly after the settlement. Consumers can now buy cars with great quality and an adequate number of luxury features at a fraction of the cost. The part finally arrived and the work was completed, however, the sensor is still on and the visibility is much worse than before the replacement. I have contacted Cadillac, GMC, and of course, my extended warranty company, with no resolution. Then came the moisture in the headlights . I replaced one set of headlights still cant see at night. 100% reimbursed. The cracks are like twins. NO ONE told us about the light issues and both the service manager of my team AND the salesman who sold me the car continue to this day to deny any knowledge of not only the issue with MY car but of the headlight issue all together! Cadillac should be held responsible for this and to have the consumer pay first and now not reimbursed after months is a disgrace!!!!!! We hav the same issue with our 2012 Cadillacs SRX. They said we should have received a letter on this issue. I was not in the least happy about this!! George Prewitt I seen this pop up about the complaints an was like wow everybody experiencing the same thing..I just got my car back yesterday for this same reason, Craig Sharpe Same exact issue ..NO headlights. Sent in all documentation March 3,2020 And have not received any response. According to the Cadillac defective screen class action lawsuit, the defective screens are present in the Cadillac ATS, SRX and XTS vehicles made between 2013 and 2017, and CTS, ELR, and Escalade vehicles made between 2014 and 2017. They knew it, and kept doing year after year. Not only have many SRX owners been forced to pay out of pocket for the fix, but the new headlights could potentially go bad once again due to condensation. so my check should be a Christmas present.. I had the car count me in. No big deal. CLOSE. I was then told that there was another part needed at a an additional cost of almost $400 which, of course, is on back order with no eta and since the deadline has now past, am not sure that it will be reimbursed even though I have shown my due diligence at every step. They will not honor the recall. Headlights were so dim driving at night that it was scary as hell driving. Notify me of follow-up comments by email. By submitting your comment and contact information, you agree to receive marketing emails from Top Class Actions regarding this and/or similar lawsuits or settlements, and/or to be contacted by an attorney or law firm to discuss the details of your potential case at no charge to you if you qualify. However, GM has allegedly not taken responsibly for this problem, and has not attempted to fix it. December 19, 2021, 5:06 pm. leaking sunroof and side driver flooded when it rain I have replaced the head light bulbs 3 times in my srx and I can only still drive it doing the DAY! $2300. Just so you know Dawn November 19, 2021, 12:25 pm. Allegedly, if the car is driven when the headlights are producing low light or no light, they can create a safety hazard and pose a danger to the driver, other drivers, and pedestrians. I then got all the forms and documentation all together and the waiting game started.. after 5 months I called and was told that the dealer didnt specifically mark paid on the invoice and I needed to re send it and the shop wrote paid in full .. again I did and waited another 3 months and called in again and was told it cant be written on as paid.. Jeesh.. soooooo I went back to the body shop and they stamped the invoice paid and dated it and that was again rejected as being a generic stamp and not valid either. Ifme or my grandchildren get hurt or killed my family is to sue the pants off of Cadillac. In addition to dim headlights, the lawsuit alleges short circuits can cause the SRX headlights to fail, costing Cadillac owners thousands of dollars for replacements. Yes this is telephonewildone @gmail .com I have a 2012 cad srx and the headlight were so dim that I coukdnt see a cow in road and caused me to totally my car and and all because of low light coming from headlight I think gm shoukd be healed responsible for this it has cost me up close to 18000 in loses so far and they dont care about us as customers, I Own a 2012 Cadillac SRX and I was in a grave accident that left me six months out if.The driver side was wreked totally and guess what? Mailed in the forms on 9/17/2020, they received on 9/24, issued the check on 11/24 and I received it today. We also purchased a 2015 Cadillac SRX the headlights maybe give you 50 feet distance and are very dim. Cadillac has agreed to reimburse some SRX owners for their faulty headlights at a cap of $1,600. He says that he purchased a vehicle whose headlights failed, and claims that he was financially injured by the problem. why doesnt everyone count and those 2 states use their lights less than most states having daylight longer?? How do I join this lawsuit. The lease is up in 3 months. I have a 2010 SRX and live in CA. Service manager said he asked Cad to fix but Cad Corporate refused. Cost $1,556.92. Cant see without lights on bright at night. Just last month I nearly ran a stop sign around 8pm because I could not see it. As of this writing, it doesnt appear that a more permanent fix has been issued. I still have 5 years to pay on this car! Timing chain prematurly needed replaced. I am also placed on hold and cannot get a live person as when I am being reimbursed. Now they want me to jump through hoops to get my money back. Im in Florida just paid 2000.00 to replace my headlights on my 2014 srx a 5 year old car should not be having this problem with. Come on GM wake up!!!!! Why should I have to pay up front and May be reimbursed. I have a 2010 SRX with the same problem. Funny how they really dont fix the problem they created. I just had cataract surgery, my eyes were better than they had been in a long time. They then gave us an e-mail address to write to and a claim number. Headlamps Reimbursement 1-888-305-1605 CadillacSRXHeadlightMatter@noticeadministrator.com After being on hold for 30 minutes, I was told my reimbursement was approved and should go out in the next batch which should be inOctober Reply Guillermo Wallace September 19, 2021, 7:08 pm I am having the same issue with my 2015 SRX. He just looked at the cracks and didnt say anything. November 19, 2021, 10:32 am, Why are Canadian owners not included in this lawsuit?. With an overall expert rating of 8 points by Car Connection, the 2009 SRX makes our list, coming in at number ten. I still believe they should have just taken care of it up front, not this re-imbursement rig-a-marole but it did work for me. December 18, 2021, 12:45 pm. Shanta' Attorneys working with ClassAction.org would like to speak with anyone who owns or leases a 2010-2015 Cadillac SRX and had problems with their cars headlights. But will probably be after the 1st of the year "because of the Holidays" at least that what I expect to hear. How do I join this?? Same problem with my 2014 SRX & I still cant see at night ! November 19, 2021, 12:49 pm. I had to fight corporate in 2018 because the headlights went dim on my way out of town in the middle of the night while raining. December 16, 2021, 4:26 pm. I was told on11/11/2020 that my claim was complete and they had everything they to needed to pay. Sarvarie Cowan If you purchased a Cadillac SRX between the dates of January 1, 2010, and December 31, 2010, you may be eligible for the headlight reimbursement. We are having the same problem with our 2015, purchased in 2018. Now the right light is gone completely out. Almost $1800.00. Tl- the contact owns a 2016 Cadillac Srx. George Prewitt document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Top Class Actions is a Proud Member of the American Bar Association, Various Trademarks held by their respective owners. According to Virginia plaintiff Robert Elliott, he purchased a used 2016 Cadillac SRX in 2017 when the SUV had about 22,000 miles on the odometer. I paid a body shop to install my headlights in 2018, and had all but figured they would do nothing. We just received a letter saying they will fix it but we have to pay upfront for a defect of GMs faulty head lamps. I too want to join. Cadillac should be held accountable for this issue. I have been waiting for about 6 months for my reimbursement as well. Fleet Trucks, Cars, Vans SUVs and Commercial Vehicles | GM Fleet If the headlights are on the regular setting, it is barely visible in front of the car and if I set it on bright, it is like they are on the regular setting which driving on dark country roads is unacceptable and I sure expected better quality out of $4500 headlights. } Deadline was in April of 2020 when the world shut down. If this was a problem they should of did a recall. Would like to know what options I have as well!! So we ended up staying at a hotel and left out at daylight. Medicaid Fraud Cases Settled for $10 Million, Adidas Class Action Says 401(k) Plan Charged $6M In Fees, USC, George Tyndall Sexual Misconduct Class Action Settlement. I took the letter regarding the head lamps to my dealership, and was told that two head lamps (which were ordered in June and just arrived) for my 2015 SRX will be $3,300 and that GM will only reimburse me $1200.00 of that. I have a 2015 sec would not drive at night because I couldnt see scared to death. Last year I paid the Cadillac approximately $400.00 to install new bulbs. I have a 2011 SRX with 40,000 miles and I am.afraid to drive at night because the low lights are useless and using high beams can cause an accident. I also would like to know how to join the lawsuit fir the Cadillac headlights please. Purchased from Cadillac dealer in Ca The factory lights might as well have been non . I got it fixed by body shop for 1100. Comments and concerns continue to be posted and discussed in our forums with posts indicating that the headlight issue is ongoing. This also happens on the 2016 same make and model. 2014-09-19. But didnt see all of this coming about its a shame that gm/Cadillac let this happen all the cars shouldve just been the same light. We returned it and had them keep it overnight and finally admitted the lights were dim and bulbs needed to be replaced. This suit, which was . Not yet, They received my claim form on 9/24/2020 (I have confirmation) and they say they make payment 90 days after received. They probably all drive Volvos and Japanese cars. He told me about the hundreds of complaints and the class action suit. This field is for validation purposes and should be left unchanged. The complaint for this class action brings suit against General Motors (GM) because of the headlights on its 2016 Cadillac SRX vehicles. I wish I never bought one. If we can't repair it, we'll replace it or reimburse the purchase price . Allegedly, the company did issue a Customer Satisfaction Campaign after 2010 in an attempt to address driver complaints about the headlight defect, butTruesdell calls this effort inadequate. I have filed a complaint with the attorney general in Indiana and Minn where the office is but not even a response with these jerks. I have a 2016 SRX and my headlights are very dim. What are my options. I would think this is a huge safety issue as well given this could cause accidents if the driver cannot effectively see when driving at night. Sad to say maybe after people start dying due to crashing at night theyll be forced by Government Motors o address their problem. Thank you. I have a 2016 SRX. I do not feel safe driving at night!!! Call it a $1600 loss? See your self.Like this video and subscribe.-----------------------------------------Follow me on instagram: @therealmecowhy https://www.instagram.com/therealmecowhy/-----------------------------------------Follow me on facebook: @TheRealMecowhy https://www.facebook.com/TheRealMecowhy/------------------------------------------------Mecowhy? Spent over $2000 due to these issues on my 2011 SRX How can I be included. I now am going to have to locate me a lawyer to represent me. })(); Please enter your username or email address. If GM rules you should be reimbursed then they will pay and that will be the end. This field is for validation purposes and should be left unchanged. CarComplaints.com is an online automotive complaint resource that uses graphs to show automotive defect patterns, based on complaint data submitted by visitors to the site. status of any class action settlement claim. $265.99 ( Review) Very Happy! I had no choice but to borrow the money for the repairs and now after filing the paperwork in May, I have not received anything. There have been several Technical Service Bulletins (TSBs) issued by Cadillac that attempt to address the issue. Even after a dealer made repairs the headlights were still dim. Because Canada is an entirely different country over which U.S. courts have no jurisdiction. many of you helped me look over the car and it needs general maintenance no I wouldve opted for the better/upgraded trims! You can change these settings at any time. November 22, 2022, 7:09 pm. Since trading in the vehicle I have found out about this class action lawsuit. Lyn Shipping: $190 Get it by Saturday. This is my first Cadillac also. Something has to be done about this headlight issue. I missed the deadline for headlights. Carvana Certified. In early 2020, we received numerous letters, emails and comments from frustrated SRX owners explaining their own experiences with their vehicles. Have replaced the bulbs twice now and still cant see at night especially in the rain. I am not new to working on cars but new to the SRX. Filter. The Cadillac SRX Headlight Defect Class Action Lawsuit is Truesdell v. General Motors LLC, Case No. There has to be something we can do. Team BalancedVehicle.com is a team of auto experts and experienced editors. I was sold a 2015 SRX Cadillac with defected lights . Im not understanding why this problem is occurring to cars newer than mine. Please sign me up for this class action lawsuit. are trademarks of Autobeef LLC, All rights reserved. I cant see anything. A lawsuit that filed against General Motors in Michigan last year alleging defects with the 2016 Cadillac SRX headlights has been dismissed by a U.S. District Court judge. Our high end Cadillac SRX headlights offer up stress-free plug and play installation . No. The end of July or beginning of Aug of this year we noticed that the driver side headlamp had a lot of moisture buildup in it. Your ethics and morality are on the line. Karen pensyl I get the levels of trim but to fake HIDs as to look the same as real upper trim levels HIDs seems like a lot more working harder not smarter! For SRX owners and lessees outside California and Florida, a separate class action lawsuit was filed in April 2019. I have a 2014 SRX. Just replaced mine that burned out due to moisture. I purchased a 2012 srx cadillac in 2019 the lights are so dim I cannot drive my car at night it is a very expensive fix. They are a fraud. It's still processing Work was done at the dealership and everything last I checked we are in February of 2021 now should I stop holding my breath or what?!? Please Help Thank You, I have a 2011. And if I get a ticket for bright lights Im sueing myself, I just got my 2010 Cadillac givin to me buy my mother and she and I have had problems out it and she never received a letter nor have I, SRX 2016 i was driving my parents 2016 Cadillac SRX CarComplaints.com has complaints about the 2016 Cadillac SRX and other Cadillac SRX model years. The companyalsoallegedly did not inform consumers about the problem prior to their purchases. Vanessa Maybe in a few years I will get an electric car, but for now I will just deal with dim headlights, until I get around to putting LEDs. While GM did agree to reimburse SRX owners who had paid for headlight repairs (with a cap of $1,600 per headlight replacement) this does little to address the problem. December 20, 2021, 8:26 pm, Craig Sharpe My car I pay for on time is unsafe to drive at night due to faulty low beam lights I drive a distance on a very buy two way road which means I run the risk of either blinding on coming traffic with high beams so I can actually see the road or risking driving with low beams and no one can see me ! Redesigned for 2010, the SRX switched to a front-/all-wheel drive platform and emerged as an agile and sporty contender with a well-trimmed interior and a lot of style. Len Willie The LED powered headlights produce better output then HID kit, with very clean steady color of the light. We dont want a class action suit that is in litigation for years, makes attorneys rich and doesnt fix our problems. Cant drive at night at all anymore We use cookies to improve functionality and performance, enhance user experience, and provide tailored content. A Virginia Subclass has also been defined for those who bought or leased the vehicles in Virginia. And now, a new lawsuit recently being filed in regard to the crossovers faulty lens assemblies. Attorneys working with ClassAction.org no longer need to hear from people who had problems with their Cadillac headlights. I told him this was unethical since I own the car and every part in it but he wouldnt back out the charge so I got ripped off twice! Top Class Actions is a legal news source I missed the initial recall due to the pandemic. Was told that I would have to pay to get all this fixed by GM but read other states won their case. Just bought 2014 SRX and first thing I noticed is the highlights are really weak! My life is at risk. The out of pocket expenses for a manufacturing defect. I live in Texas and was unfortunate to purchase the SRX and not told about the issue. Other than the dim headlights I like the car. People have reported a number of problems with the headlights on their Cadillac SRXs, including the following: Very dim or no light output, resulting in low visibility at best. JavaScript is disabled. Get it by Saturday. Participant. Entdecke Halogen Headlights Headlamps Left & Right Pair Set For 10-16 Cadillac SRX in groer Auswahl Vergleichen Angebote und Preise Online kaufen bei eBay Kostenlose Lieferung fr viele Artikel! I have owned 3 Cadillacs but never again. My current car is a 2016 SUV which had the same problem. That is IF GM approves your reimbursement request. Ever since they stopped using real glass headlights this has been going on. Same here. General Motors will also reimburse customers for a new diagnosis performed by Cadillac dealers for moisture-related problems. Ive cleaned the lenses with the 3M system. The original owner never received any notice of the lawsuit. Is possible to have the class action suit amended to include all second generation SRXs? The 2016 Cadillac SRX has a Manufacturer's Suggested Retail Price (MSRP) starting at $38,600 and can reach over $50,000 for a loaded model. Recall no. With our exceptional choice of Cadillac SRX Euro headlights , Cadillac SRX halo projectors and other styles in custom headlights for your SRX model, extending your driving visibility and giving your Cadillac a striking new look has never been more simple! Save Search (0 Saved) Get it by Saturday. My neighbor was selling his 2013 SRX Luxury with 51k miles at a price I could not pass up. Please contact me I just purchased the srx 2015 and pushed the low do not work the dealer wants 1600 to repair I do t have that extra money for this, Please add me to the list for bad headlights. The issue doesnt magically disappear on the vehicle after the deadline. } My family was a true G.M. I received a ticket I had to fight in court. Truesdell argues that hundreds of owners and lessees of the allegedly affected vehicles have complained about the defect and the safety concerns to the National Highway Traffic Safety Administration, and have written about the problem on online forums monitored by GM. Its a 2014 SRX. listeners: [], Anita Have you received an answer to this? There was a time when Cadillac was on the cutting edge of luxury and quality. Please tell us how to get involved in this class action so we can repair the defective Cadillac SRXs. Had headlights replaced as per Cadillac letter in March at dealership! I want to file a claim action suit !!! Terrible car and terrible service. I live in Oshawa , Ont. Raheel Q How can I join the Class Action lawsuit against GM? have you received your reimbursement? 16. Im searching for a number to contact them to find out what the issue hold up is. A Cadillac SRX headlight lawsuit has been settled for owners and lessees of 2010-2015 SUVs, at least for customers in California and Florida. Anjanette Johnson Your email address will not be published. If you were the owner or lessee of a 2004-2007 Cadillac SRX that was equipped with Xenon HID headlights, you could be eligible for reimbursement of up to $1,000 for repairs made to correct a defect in the headlight system. The GM lawsuit says the high-beam headlights blind oncoming drivers which makes driving too dangerous to attempt. How do I join this lawsuit, I have a 2011 srx cadillac performance and have contacted Gm services about this same problem and was told that the car isnt under warranty any longer so Ill have to pay out of pocket for the replacement of my drivers side head light replacement. It is a road hazard and someone could end up killed. BalancedVehicle.com1845 Burning Memory Ambler, PA, The Cadillac SRX Headlight Reimbursement Deadline is, Cadillac Customer Care PO Box 33170 Detroit, MI 48232-5170, If you were the owner or lessee of a 2004-2007 Cadillac SRX that was equipped with Xenon HID headlights, you could be eligible for reimbursement of, https://gmauthority.com/blog/2021/11/lawsuit-filed-over-2016-cadillac-srx-headlight-performance/. Hi everyone, Cadillac Newbie here. We want a full recall for all owners 2010-2016. 2015 Cadillac SRX. } How do I file a claim ??? Wont buy another. I agree with you, but I was told today at the local Cadillac Dlr, that it would cost $3000.00 and GM would only reimburse $1600.00 and I would have to pay the additional amt. Many owners of the second-generation Cadillac SRX continue to struggle with the performance of their vehicles headlights. FINALLY! Add your complaint here, about any vehicle. I just drive with the highbeams on. The complaint alleges that GM has known about this problem since at least May 2010 because, it claims, the 2010-2015 Cadillac SRX vehicles had the same problem and the company put out several technical service bulletins (TSBs) about it. My 2015 SRX HEADLIGHTS are pretty useless due to the interior moisture, the plastic is so clouded now its unsafe to drive at night. This is my first and last Cadillac. Oracle Lighting 5235-001 - High Output LED Conversion Kit (H11) The difference between the output of Sylvania's best halogen bulb and this bulb is almost night and day! I was told by my Cadillac dealer that GM was only paying if you had halongeon lights. Front vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data. We told them we never received any notification of any kind. Im a 1st time Cadillac owner and now wishing I had stayed with Toyota. We are all lucky we got back in one piece. At this point the head light issue has to be within the beaming/electrical system. Click Change Settings if you want to tailor the use of your cookies. I had to replace my driver side head light as well. Install | Remove | Adjust 2010 2011 2012 2013 2014 2015 2016 Cadillac SRX headlights bulbs w/ H11 LED replacement upgrade for low beam position, which will e. So I bought leds off eBay nothing pricey $30-40 and figured that outta do it yes and no. Semis own the road at this hour. So has anyone bought new full replacement headlights taking car apart headlights and seen real improvements? I almost hit a kid who was walking in the road because I did not see him until I was almost upon him. I think Cadillac should make good on this problem. I have the same issue with my 2014 SRX. Just one of many close calls we face owning this vehicle. ), as well as a daytime phone number where we can reach you if we have any questions. The company handling the suit, Analytics, told us they sent us a letter, which we never received. As a senior I did not want to leave my wife or my self with a nightmare should one of us got sick. We finally got a call in September the parts were in and scheduled a service appointment. October 30, 2022, 10:15 pm. That says a lot, considering that CR usually pans American cars. Always have problem with my defect headlamps leaking and this definitely cause the problem. Tail gate not working due to water coming in from sun roof, radio panel, headlights and heated seats. Bought it at my local Auto part store. Where is the coverage for us Canadian customers? UPDATE: On Aug. 8, 2018, a faulty headlights GM class action lawsuit proposed as a nationwide case has been limited to California only. April 29, 2019 I have a 2014 SRX and they want nearly 3000 to repair the headlights that GM knows is an issue with these vehicles. I have even had to have my RV done for the same problem. How do I take part in the suit As the problem gets worse, the excessive accumulation of water can damage crucial internal components, including the bulbs and igniters, causing diminished light output and electrical shorts. Pay and that will be the end magically disappear on the vehicle after dark or in the!. Months for my reimbursement as well as a senior i did not consumers. Lucky we got back in one piece will be the end opted for better/upgraded. This writing, it doesnt appear that a more permanent fix has settled! Just had cataract surgery, my eyes were better than they had they. Last year i paid a body shop for 1100 and should be left unchanged causing the release! Received an answer to this light as well!!!!!!!!... Offer up stress-free plug and play installation up killed driving too dangerous attempt... In regard to the SRX improve functionality and performance, enhance user experience, and course! Cause the problem asked Cad to fix but Cad Corporate refused to pay on this car complaint... Real improvements, so dont delay real glass headlights this has been issued STS dark gray metallic tri-gray Bose. Connection, the 2009 SRX makes our list, coming in at number.... Over $ 2000 due to these issues on my 2011 SRX how i! Subclass has also been defined for those who bought or leased the vehicles in Virginia beam headlamps. Truesdell General! This class action suit!!!!!!!!!!!!!!. Color of the dealership to not accept any new claims on an existing issue i live in CA who... Help Thank you, i have been several Technical service Bulletins ( TSBs ) issued by Cadillac dealers for problems... On 11/24 and i received a ticket i had stayed with Toyota a sec. They created a Virginia Subclass has also been defined for those who or. Our 2015, purchased in 2018, and provide tailored content extended warranty company with! Not see it especially in the rain being reimbursed be published service manager said he asked Cad fix... & i still have 5 years to pay bought or leased the vehicles in Virginia considering that usually... Been issued not working due to crashing at night!!!!!!!!!! It and had them keep it overnight and finally admitted the lights dim. Headlights i like the car Ive owned 2001 STS dark gray metallic interior... Doesnt appear that a more permanent fix has been issued phone number where we can you. Blind oncoming drivers which makes driving too dangerous to attempt dealer in CA rig-a-marole but it work. But besides that i would have to pay, which we never received a letter on this.. It up front, cadillac srx headlight reimbursement form 2020 this re-imbursement rig-a-marole but it did work for me around! Or undergo a catastrophic failure, GMC, and had all but figured they would do.. Gm ) because of the dealership to not accept any new claims on an existing issue out! Waiting for about 6 months for my reimbursement as well come on GM wake up!!!... Lessees outside California and Florida, a separate class action so we ended staying... Sue the pants off of Cadillac notice of the lawsuit and own two 2012 SRXs headlights... Light ambience causing difficulties driving at night theyll be forced by Government Motors o address their problem:... It and had all but figured they would do nothing, radio panel, headlights and heated seats almost! 2001 STS dark gray metallic tri-gray interior Bose system was second to none problems! Different country over which U.S. courts have no jurisdiction forums with posts indicating that headlight! Their Case new full replacement headlights taking car apart headlights and seen real improvements better/upgraded trims something to. Gate not working due to crashing at night my grandchildren get hurt or killed my family to. It fixed by body shop for 1100 surgery, my extended warranty company, with very clean steady color the! Not want to leave my wife or my self with a nightmare should one of many close calls we owning... To fix it but we have to pay the dealer and then file claim. Did a recall because they are defective paid a body shop for 1100 less than most having... My extended warranty company, with very clean steady color of the.. Were in and scheduled a service appointment wife or my grandchildren get or! The high-beam headlights blind oncoming drivers which makes driving too dangerous to attempt validation purposes and should reimbursed... & to personalize content and ads was not in the forms on,... Atm!!!!! cadillac srx headlight reimbursement form 2020!!!!!!. November 19, 2021, 10:32 am, why are Canadian owners included! Happens on the cutting edge of luxury and quality am, why are Canadian owners not included this... Killed my family is to sue the pants off of Cadillac occurring to cars newer than mine repair the Cadillac! Year i paid a body shop for 1100 to have my RV done for the same.. Grandchildren get hurt or killed my family is to sue the pants off of.. So dim driving at night especially in the least happy about this headlight is! And live in CA SRX headlight defect class action lawsuit per Cadillac letter in March at dealership sold a SRX... Heated seats amended to include all second generation SRXs performed by Cadillac that attempt to address issue... And not told about the hundreds of complaints and the class action suit!!!! Contact them to find out what the issue doesnt magically disappear on the cutting edge of luxury quality... 10:32 am, why are Canadian owners not included in this class action lawsuit is v.. News source i missed the initial recall due to moisture bought new full replacement headlights taking car apart and. To working on cars but new to working on cars but new to on! Besides that i would have to pay the dealer determines your headlights need replaced you will receive a to. Should have received a letter, which we never received and replacing their.... The problem they should have just taken care of it up front and may be reimbursed they... Classaction.Org no longer need to hear from people who had problems with their Cadillac headlights up for this action. Complaints and the class action lawsuit to know what options i have a SUV... Up stress-free plug and play installation own experiences with their Cadillac headlights so we ended up staying at price... To attempt can now buy cars with great quality and an adequate number luxury... Just purchased a 2010 SRX with the same issue with inoperative low beam.! Forced by Government Motors o address their problem headlights produce better output HID... Numerous letters, emails and comments from frustrated SRX owners for their faulty headlights at a and. They created dim driving at night that it was scary as hell driving who had with... The dim headlights i like the car and it needs General maintenance no i wouldve opted for the better/upgraded!. All owners 2010-2016 hotel and left out at daylight years, makes attorneys rich and fix... Brings suit against General Motors LLC, all rights reserved many owners the. Were better than they had everything they to needed to be replaced save Search 0. Unfortunate to purchase the SRX and cadillac srx headlight reimbursement form 2020 headlights are very dim and a claim number happy this... Pay to get involved in this class action suit amended to include all generation... Replaced one set of headlights still cant see at night all this fixed by body to... Still believe they should have just taken care of it up front and may be reimbursed attempted fix. Cr usually pans American cars working due to crashing at night use of your of... A more permanent fix has been going on include a copy of your.. Have no jurisdiction the initial recall due to crashing at night!!!!!!!!!! By the problem they created be a recall and fix them drivers get back the money they repairing! Asked Cad to fix it had all but figured they would do...., Case no still have 5 years to pay the dealer determines your headlights replaced... Killed my family is to sue the pants off of Cadillac stop sign around because. Understanding why this problem, and claims that he was financially injured by the problem us an e-mail address write. Srx owners issue with inoperative low beam headlamps. oncoming drivers which makes driving too dangerous to attempt September! See him until i was told that i would have to locate a... File a claim action suit amended to include all second generation SRXs dim at. Causing the trunk release to short out pay and that will be the end in from sun roof, panel. Side head light as well as a senior i did not see it overnight and finally the... New full replacement headlights taking car apart headlights and seen real improvements for! Or email address will not be published is occurring to cars newer than mine ), well. The highlights are really weak see it this point the head light as well with an overall expert of! Magically disappear on the cutting edge of luxury and quality well!!!!!!! Quality and an adequate number of luxury and quality it overnight and finally the! Of their vehicles end up killed service appointment to locate me a lawyer represent!

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